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Standard Terms and Conditions

General

For the purposes of these conditions “the Company” means Unique Beans, and “goods” means any materials, products or services supplied by the Company. The Company reserves the right to amend these conditions at any time without notice. While every effort is made to ensure accuracy, these conditions are correct as at the date of printing and may have changed since.

The ordering of goods from the Company will be considered to be an acceptance of the Conditions ruling at that time and where any condition conflicts with that of a customer’s

Conditions of Purchase, the Company’s Conditions shall apply.

Credit accounts

Until the Company has confirmed a credit account, goods will only be supplied on a pro-forma basis. The companies that open a Wholesale account with us and have ordered above £1000/per year, may apply for credit.

Quotations and pricing

All quotations are made at current prices, however they are subject to alteration without notice unless a valid from and to date has been provided by the Company when creating a quote or price. All prices quoted do not include VAT or carriage unless stated otherwise. Any delivery times quoted are advisory only and may be subject to alteration dependent on suppliers’ delivery to the Company. The Company cannot accept responsibility for any loss suffered by the customer in respect to delay or price increase beyond the Company’s control.

Carriage and delivery

Carriage will be charged on orders under £50 and/or orders outside of the mainland UK. The Company reserves the right to amend these conditions at any time without notice. Deliveries are made by our manufacturers vehicles or by a third party courier.

Typically orders are dispatched within one to three working days of receipt and delivered the next working day. Delivery of equipment will be agreed with the customer.

No loss or damage compensation is available for untracked contract services posted using a Royal Mail. Only TRACKED service from Royal Mail in order to apply for any claims or compensations.

Orders

Orders sent in confirmation of verbal or electronic instructions should be clearly marked as such otherwise costs incurred by the Company as a result of duplication of an order will be charged to the customer. In the event that products are specially purchased, the Company may refuse to accept goods back and/or charge handling. Cancellation of outstanding orders must be in writing and the Company reserves the right to charge a handling charge of up to 100%.

Invoice queries

Invoice queries must be brought to the attention of the Company within 14 days of invoice date in writing. After this time all invoice are deemed to be accepted in full.

Damage, loss in transit and shortages

The Company will, when the price quoted includes delivery, repair, replace or credit (at the Company’s discretion) goods damaged in transit, provided that the Company receives written notice of such damage within three days of delivery. Goods should be checked upon receipt against the delivery note or invoice with the goods and if received in a damaged or unsatisfactory condition must be signed for as such. No credit will be given for goods signed for “in good condition” or “unexamined”. Shortages must also be notified to the Company in writing within three days of receipt, failing which no liability will be accepted.

Non-delivery of goods must be reported in writing to the Company within three days of receipt of invoice or advise of despatch, whichever is the earlier. No claim will be accepted for damages reported unless the goods are signed for as “not received in good condition” or similar wording.

Value added tax, duties

Where applicable Value Added Tax will be charged at the rate ruling at the date of dispatch. Quotations are made exclusive of VAT, however VAT may be shown as a separate item. The Company takes no responsibility for payment of duties, tariffs, or other charges for export orders.

Title

It is expressly stated that title to any goods supplied by the Company does not pass to the customer until payment in full has been received, however the risk thereon passes to the customer at point of delivery.

Payment

All orders are payable at time of purchase in accordance with the terms agreed.

Wholesalers with credit accounts

Wholesalers with credit accounts that have not made their payment within five working days of the due date will be put on hold and a reminder letter may be sent. The Company reserves the right to cease supplying further goods until the account is up to date.

Interest on overdue accounts may be charged, at the Company discretion, at 2.5% per calendar month or part thereof from the invoice date up to and including the date of payment.

The customer will pay all expenses, legal or otherwise, incurred in the collection of overdue accounts. Failure to pay on time renders entire account due immediately on demand. In the event of non-payment the fees from the company’s Collection agency of 17.5% will be added to the original invoice amount.

DISCLAIMER

While we work to ensure that coffee-related product information on our website correct, on occasion producers, may alter the quality. These alterations are mainly due to environmental conditions, agronomical care or roasting process variations.

Product packaging and materials may contain different information than that shown on our website. All information about the coffee products on our website is for information purposes only. We recommend that you do not solely rely on the information presented on our website. Please always read the labels, contracts, warnings, and directions provided with the product before using or consuming a product.

This disclaimer does not affect your statutory rights.

Unique Beans (www.uniquebeans.com) is an online store owned by Afco Traders Ltd. In this document, “we”, “our”, or “us” refer to Afco Traders Ltd. The UK registered company number is 10541053. Our registered office is at 71 – 75 Shelton Street, Covent Garden, London, England, WC2H 9JQ

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